Petes Fresh Market
Petes Fresh Market Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Petes Fresh Market has a 2.2 star rating from 7 reviews with mostly dissatisfied customers and 33% would recommend; negative sentiment centers on service, food safety, and pricing.
Key Takeaways for Future Customers
- Check current inventory and store hours before visiting based on Petes Fresh Market reviews noting limited hot food and advertised items missing.
- Expect variable customer service; bring receipts and document issues for any app or card points problems.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff, poor customer service, and unresolved card/app billing issues.
- Food safety concerns including foreign objects in food and spoiled meat reported by multiple reviewers.
Positive Feedback
Some customers praise store layout, product availability for full meals, variety of ethnic items, and friendly staff at certain locations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Petes Fresh Market has a 2.2 star rating from 7 reviews with mostly dissatisfied customers and 33% would recommend; negative sentiment centers on service, food safety, and pricing.
Key Takeaways for Future Customers
- Check current inventory and store hours before visiting based on Petes Fresh Market reviews noting limited hot food and advertised items missing.
- Expect variable customer service; bring receipts and document issues for any app or card points problems.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff, poor customer service, and unresolved card/app billing issues.
- Food safety concerns including foreign objects in food and spoiled meat reported by multiple reviewers.
Positive Feedback
Some customers praise store layout, product availability for full meals, variety of ethnic items, and friendly staff at certain locations.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Pete's Card Not Applying Points
Company fixed the issue and I have been provided with other. Re-Directed to someone who could assist with thd issue.
It was not the store's fault. Reach out directly to the establishment first to see if they can help resolve the issue.
As I was scanning the card on my Petes app, ir stop applying my points. The customer service person redirected me to a number to resolve the issue. The representative was pleasant.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bridgeview, Illinois
Bad crew topped off with manager Mike who is good in humiliation
- - I cried and it hurt.
- - I feel humiliated.
- - I will not return to Bridgeview due to lack of respect and listening to solve the problem.
Never going there again rude people .and when I asked for a phone number to complain they gave insurance phone number company. I'm done now I know my answer not to complain bz they know they never get in questioning thank you
Cried my eyes out. It hurt.
I'm humiliated. I will never step foot in Bridgeview or any other place so I don't have to face how people who work for you have no respect or even try to listen to solve the problem.
Preferred solution: Apology
User's recommendation: No going there and let everyone know of him to avoid a humaylation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Lack of food before 10am
Never received a response from Pete’s email or call. I’ve not shopped there since. I’ve also advised my friends and family about there lack of interest in their customers
No non-spicy wings are available at either one of the Pete's locations that are close to my residence. I've gone in several times and you only offered dark meat, no white meat.
- No wings
Preferred solution: Non spicy wings
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of food before 10am
- - Wings are only offered in spicy flavors at both locations.
- - Pete serves dark chicken and no white meat.
- - I loved crispy party wings.
Ive used 2 locations only for to date discover that either location offered chicken wings unless you like spicy and I can Bo longer ear spicy. I go in early and Pete offers dark chicken and no white chicken.
What happened? I loved the party wings as they were crispy
Having issues with my card
Couldn't get hold of anyone who can solve my problem. Found the page where they are going to charge one dollar to answer my questions. I am upset with your customer service; couldn't talk to anyone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer14124
The inmate at Otisville never received that order I put in a complaint twice. I was told someone was gonna call me back. It's been two weeks.
User's recommendation: I been ordering with peters market at least seven months
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Matteson, Illinois
I chewed on a piece of plastic inside my food
- - Found a hard object around a piece of bourbon chicken at the cook station.
- - It was a big piece of plastic that came out of my mouth.
I was eating my food from cook station yesterday, It was some bourbon chicken as , I began to eat a piece of the chicken a hard object was cooked around it . I took it out my mouth and it was a big piece of plastic.
- Good customer service
User's recommendation: Look at your food before eating it
Oak Park, Illinois
I had a bad experience yesterday in your oak park store
- - Customer felt discrimination at checkout over price tags.
- - They say service was bad and they had bought crab legs a week earlier.
I want to the fish market to buy to get some crabs legs that you guys had on sale I was giving the tag of how much they would cost and was told that they will be taking up to the cashier which is discrimination Because it seems as if I was going to steal them when I had a cart full of groceries and I just purchased crab legs a week prior to and they didnt do that so I just feel that was bad customer service and you have lost a valuable customer
Oak Lawn, Illinois
Ad ***
- - The 95th & Pulaski store says ad items aren’t in every store.
- - The ad from that store says items are on sale; the reviewer won’t shop there anymore.
Ive been told a number of times from your 95 th and Pulaski store that what you have in your ad isnt in every store but yet the ad from that store says its on sale.Why are you advertising stuff on sale if its not at that store and in that ad? I wont be going to your store anymore as its Redicilious.
Chicago, Illinois
Treatment of an 88-year-old customer
- - The staff treated my elderly mother rudely at the meat counter.
- - He laughed and said she couldn't see it; it wasn't true.
- - We won't return.
I was there with my 88 year old mother and saw the man behind the meat counter give her a hard time because she couldnt see the name is the meat she wanted he was rude nasty to her and thought if was funny I had to step in and tell him her eyes are not that good all he need to do was look through the glass he laughed and said he couldnt witch is not true I couldnt believe how he treated a customer for his own amusement he didnt know I was with her until I said something to him we will never go there again its a shame
User's recommendation: Don’t go there
Chicago, Illinois
Money stolen and unsatisfied customer
I was charges for items not in my cart. Customer services and manager very dismissive, and not helpful and understanding.
Oakbrook Terrace, Illinois
Poor Customer service
- - Checkout staff forgot to add the amount to the app, and customer service directed online with receipts, but the site rejects emails.
They want you to use their app. Ok - then the checkout person says she forgot to add the $ amount to your app.
Sorry I cant do it. Take to customer service. OK Customer service manager says sorry I cant do this for you, take this paper and follow instructions for our web site and do it on line.
Take pics of receipt, add # send to their website and after all this BS it comes back cannot use this address as it is not excepting any e mails at this time ! WTH!
- Product availability
Bridgeview, Illinois
Complaint
- - No staff watched the food island bar.
- - A meatball was bitten and two bite marks were left on it in the tray.
No body is watching food island bar . Someone bit into a meatball and put it back on the tray !
With covid rampant ! There should be a camera installed over the hot food area if no employees are watching ? That person should be arrested and banned from this store on103 rd and Harlem ave. Two bite marks on the meatball left on the tray with other meatballs !
I told the employee by the hot grill area and he removed the tray promptly! Im afraid to buy hot food there now .
Why are there no cameras by the food bar ? Or at least a sign Saying camera is recording!
- Food is ok
Preferred solution: Let the company propose a solution
User's recommendation: Don’t eat there until cameras are installed by food bars !
Chicago, Illinois
Clean, Stocked with hard to find products, and nicest staff.
- - Cleanliness and friendly staff, plus a wide range of hard-to-find ethnic products.
- - It felt like a small-town grocery in a big city and is recommended.
I just moved to Chicago a couple of years ago and found this business. I was amazing as the cleanliness, assortment of hard to find ethnic products, and how nice the staff was.
It felt like a small town grocery store in the middle of a big city! I would recommend this to everyone in the area.
If you haven't found this gem yet, check it out! They are second to none.
- Product availability
- Customer service
- This site-pissed customer is stupid
Preferred solution: Nothing. This site sucks
User's recommendation: Only shop at Pete's
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Bad service and no masks for employees
Waited over 35 minutes in line to be checked out, no masks being used by the cashier and the manager on duty named Ryan Guzman. 43rd and Pulaski
- Variety of products
- Bad service
Preferred solution: Apology
User's recommendation: Stay away for letting customer pack into 2 lanes when there is over 35 people in line and employees not wearing masks
Palos Hills, Illinois
Everything was closed
myself and three friends went to petes in bridgeview on 10/21/2020. at around 4pm and tried to get some hot food to go, but everything was already closed down ,, and we could not even get a cup of coffee as that was also closed.
we were very disappointed as we have been their a few times before.
don't know if we should go their any more. thank you
User's recommendation: if you go there and expect to get hot food, but your closed early, why waste my time if your already closed ,when you are suppose to be open.
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I shop at this location at this is not at all how the company was running their business through the pandemic. They were the first store of that I know of that required masks to shop.